March 18, 2020

FRANKLIN COUNTY COVID-19 INFORMATION
Malone, NY – The Franklin County Emergency Operation Center is providing a COVID-19 update to the general public.  
Reminder: Franklin County has opened a COVID-19 Call Center.  Anyone with questions or concerns regarding COVID-19 should contact the Call Center at 518-481-1111 or email the Call Center at
eoccallcenter@franklincony.org  The public is encouraged to contact the call center Between 7:00AMand 7:00PM when the center is fully staffed and operators are available to answer all calls. The Call Center will be accepting calls 24 hours a day.  
Alice Hyde Hospital has reported the following information to the Emergency Operation Center:
Alice Hyde Hospital will only provide COVID-19 tests to inpatients in the hospital, Emergency Department patience awaiting inpatient admission and residents of the Alice Center who meet CDC and Public Health guidelines for COVID -19.  Limited testing is a result of a national shortage of COVID-19 testing kits.  People who are mildly ill are asked to follow the CDC guidelines surrounding COVID-19.  If an individual is feeling ill they should contact their primary care provider and only visit a medical facility at the direction of the provider or if they are severely ill.  Going to an emergency facility will not directly result in a test for COVID-19.    
There are currently NO confirmed cases of COVID-19 in Franklin County.  There are approximately 30 individuals who have been tested or are being monitored as a result of exhibiting symptoms or having a possible exposure.  
The new Call Center – 518-481-1111  or eoccallcenter@franklincony.org 

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