Franklin County COVID-19 Update: May 15

May 15, 2020



Malone, NY – Franklin County Public Health and Franklin County Emergency Operation Center report that as of this release Franklin County has 15 individuals with confirmed tests for COVID-19, 93 individuals are “Probable”, and 5 cases are currently “Active”, 47 in quarantine/self-isolation, 1099 negative tests and 103 resolved cases.      

Franklin County Department of Health and the Franklin County Emergency Operation Center are asking all Health Care Workers, First Responders and Essential Workers to consider being tested for COVID-19. Franklin County  Public Health in conjunction with Alice Hyde Medical Center, Adirondack Medical Center and Mountain Medical testing for COVID-19 for health care workers, first responders, essential workers and the general public. Anyone that would like to be tested is urged to contact their medical provider to obtain an order for testing and then contact the following to make an appointment: Alice Hyde Medical Center 518-481-2700, Adirondack Medical Center at 518-897-2462 or Mountain Medical (Malone 518-521- 3322 or Saranac Lake 518-897-1000). Health Care Workers, First Responders, Essential Workers and symptomatic COVID-19 patients will receive a priority. Any questions or concerns regarding testing should be directed to the COVID-19 hotline numbers or Mountain Medical. It is important that as many tests as possible are conducted in the coming days and weeks in order to meet the testing mandate put forth by the Governor’s Office.
  • New York State COVID Hot Line – 1-888-364-3065
  • Franklin County COVID-19 Information Center 518-481-1111 or email Monday-Friday, 8:00am – 4:00pm
  • COVID-19 Medical questions Alice Hyde Medical Center Hotline – 518-481-2700 or the Adirondack Medical Center Hotline – 518-897-2462
  • Franklin County Office for the Aging – 518-481-1526
  • Franklin County Department of Social Services – 518-481-1894 or 518-481-1806
  • Behavioral Health Services – 518-891-5535 or 518-483-3261
Franklin County has begun Phase 1 Re-opening. The links below reference the Re-opening Industry Guidelines and FAQ that were released from the Governor’s Office. Sharing in case these are helpful:  
  • Industries Re-Opening By Phase:
  • Frequently Asked Questions (FAQ) on New York Forward and Business Reopening:
  • Regional Control Rooms:
  • Regional Monitoring Dashboard: 



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