Malone, NY – Franklin County Public Health and Franklin County Emergency Operation Center report that as of this release there are a total of 12 individuals with confirmed tests for COVID-19 in Franklin County. There are an additional 60 individuals that are “suspect” (a confirmed primary contact with a known positive individual or an individual that is exhibiting the signs and symptoms of COVID-19) and a total of 134 individuals are currently quarantined. 229 people have tested negative and 14 have recovered. Governor Andrew Cuomo has issued an Executive Order effective April 17, 2020 at 8:00PM stating that any individual who is over age two and able to medically tolerate a face-covering shall be required to cover their nose and mouth with a mask or cloth face-covering when in a public place and unable to maintain or when not maintaining social distance.  
 

 

The United Way of the Adirondack Region is accepting donations of masks and distributing masks to essential personnel. For more information please call 518-563-0028.

 

The Franklin County Emergency Services COVID-19 Call Center has experienced a reduction in the call volume over the past several weeks. The hotline hours of operation are being reduced to help alleviate resources and still provide information and assistance to anyone that might need it. The new hours of operation for the COVID-19 Call Center are Monday – Saturday 8:00am to 5:00pm. Anyone seeking information regarding COVID-19, inquiring about services provided or wishing to volunteer is asked to contact 518-481-1111 during the days and times listed. Anyone needing emergency assistance should contact 911.  
 

 

• Again, information about COVID-19, services or to volunteer contact the Franklin County Emergency Services COVID-19 Hotline at 518-481-1111 (Monday – Saturday 8:00am – 5:00pm)
• COVID-19 Medical questions should be directed to the Alice Hyde Medical Center Hotline – 518-481-2700 or the Adirondack Medical Center Hotline – 518-897-2462
• Franklin County Office for the Aging – 518-481-1526
• Franklin County Department of Social Services – 518-481-1894 or 518-481-1806
• Behavioral Health Services – 518-891-5535 or 518-483-3261